Frequently Asked Questions
Frequently Asked Questions About Willow Glen Apartments
Have questions about living at Willow Glen Apartments in Willow Springs, IL? We’re here to help. Below you’ll find answers to the most common questions about rent, fees, amenities, pets, parking, and more. If you don’t see what you’re looking for, contact our leasing team, stop by the office, or use our online chat—we’re happy to assist you.
FAQs
Do you offer flexible rent payments?
What fees should I expect in addition to monthly rent?
Here’s a clear breakdown of required and optional costs:
Application & Move-In Fees
Application Fee: $75 per applicant
Administration Fee: $400 (per household)
Risk Fee (if applicable): $400
Security Deposit Options (Jetty Available)
One Bedroom: Jetty or one month’s rent (refundable)
Two Bedroom: Jetty or one month’s rent (refundable)
Monthly Fixed Charges (Required)
Admin & Utility Fee: $4.50/month
Amenity Fee: $10/month
Liability Insurance: $18/month
Pest Control: $8/month
Valet Trash (Apartments Only): $25/month
Trash Service (Townhomes Only): $40/month
Utilities (Usage-Based & Required)
Electric: Through ComEd
Gas (Townhomes Only): Through Nicor
Water/Sewer: Sub-metered or allocated
Stormwater/Drainage: Required
Common Area Utilities: Allocated
Do you offer parking and garages?
Garage Parking: $150/month
EV Garage Parking: $200/month
Storage: Included with garage rental
Is Willow Glen Apartments pet-friendly?
Maximum Pets: 2 per apartment
Pet Fee: $400 per pet (non-refundable)
Pet Rent: $50 per pet/month
Annual Pet Screening: $30 per pet
We also offer a dog park for your furry companions to enjoy.
What floor plans are available?
Is maintenance on-site?
What amenities does the community offer?
Resort-Style Pool (10 AM – 10 PM, Tuesday–Sunday; closed Mondays for cleaning)
Elevators
In-home washers and dryers
Package lockers
Business center with web conferencing
Dog park
Resident events
Do you have package lockers?
Do you provide washers and dryers?
Are there walking trails nearby?
Is the community gated?
Do you host resident events?
How do I schedule a tour?
• Walk in during office hours
• Call our leasing office
• Schedule online through our widget.
We’d love to show you around Willow Glen Apartments in Willow Springs, IL.